Terms of Service | Hirevalu

Last updated: December 25, 2025

Welcome to Hirevalu. These Terms of Service (“Terms”) govern your access to and use of our AI-powered interview assessment platform. By accessing or using our services, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By creating an account, accessing, or using Hirevalu’s services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you may not use our services.

These Terms constitute a legally binding agreement between you (either an individual or an entity) and Hirevalu. We reserve the right to modify these Terms at any time, and your continued use of the service constitutes acceptance of such modifications.

2. Eligibility and Account Requirements

2.1 Age and Authority

You must be at least 18 years old to use our services. By using Hirevalu, you represent and warrant that:

You are of legal age to form a binding contract
You have the authority to enter into these Terms on behalf of yourself or your organization
All information you provide is accurate, current, and complete
You will maintain the accuracy of such information

2.2 Account Creation and Security

You must provide accurate and complete registration information
You are responsible for maintaining the confidentiality of your account credentials
You are responsible for all activities that occur under your account
You must immediately notify us of any unauthorized use of your account
We reserve the right to suspend or terminate accounts that violate these Terms

2.3 Organization Accounts

If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms, and references to “you” include both you and that organization.

3. Description of Services

Hirevalu provides an AI-powered interview assessment platform that enables organizations to:

Create and manage interview positions and job requirements
Invite and schedule candidates for video interviews
Record and analyze interview responses using artificial intelligence
Generate candidate evaluation reports and insights
Manage recruitment workflows and candidate pipelines
Access analytics and performance metrics

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We are not liable for any modification, suspension, or discontinuance of the services.

4. Subscription and Payment Terms

4.1 Subscription Plans

Hirevalu offers various subscription plans with different features and usage limits. By subscribing to a plan, you agree to pay the applicable fees as described on our pricing page.

4.2 Billing and Payments

Subscription fees are billed in advance on a monthly or annual basis
All fees are non-refundable except as expressly stated in our Refund Policy
You authorize us to charge your payment method on a recurring basis
You are responsible for providing accurate billing information
Failure to pay may result in suspension or termination of your account

4.3 Price Changes

We reserve the right to modify our pricing at any time. We will provide at least 30 days’ notice of any price increases. Your continued use of the service after the price change takes effect constitutes acceptance of the new pricing.

4.4 Taxes

All fees are exclusive of applicable taxes, duties, and similar governmental charges. You are responsible for paying all such taxes except for taxes based on our net income.

4.5 Free Trials

We may offer free trial periods for certain subscription plans. At the end of the trial period, you will automatically be charged unless you cancel before the trial ends. Trial periods are subject to our sole discretion and may be modified or terminated at any time.

5. User Responsibilities and Conduct

5.1 Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

Violate any applicable laws, regulations, or third-party rights
Use the service to discriminate against candidates based on protected characteristics
Upload or transmit viruses, malware, or other malicious code
Attempt to gain unauthorized access to our systems or networks
Interfere with or disrupt the integrity or performance of our services
Engage in any form of automated data collection (scraping, bots, etc.)
Reverse engineer, decompile, or disassemble any portion of our services
Use our services to send spam or unsolicited communications
Impersonate any person or entity or misrepresent your affiliation
Share your account credentials with unauthorized parties

5.2 Content Standards

You are responsible for all content you upload, create, or transmit through our services. You agree that your content will not:

Infringe upon intellectual property rights of others
Contain false, misleading, or fraudulent information
Be defamatory, obscene, pornographic, or offensive
Violate privacy rights or contain personal information without consent
Promote illegal activities or violence

5.3 Compliance with Employment Laws

You are solely responsible for ensuring that your use of our services complies with all applicable employment, anti-discrimination, and data protection laws. Our AI assessments are tools to assist in hiring decisions and should not be the sole basis for employment decisions.

6. Intellectual Property Rights

6.1 Our Intellectual Property

Hirevalu and its services, including all software, algorithms, designs, text, graphics, logos, and other content, are owned by or licensed to us and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our services in accordance with these Terms.

6.2 Your Content

You retain all ownership rights to the content you upload to our services. By uploading content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, process, and display your content solely for the purpose of providing and improving our services.

6.3 Feedback and Suggestions

If you provide us with any feedback, suggestions, or ideas about our services, you grant us an unrestricted, perpetual, irrevocable license to use such feedback without compensation or attribution.

6.4 AI Models and Algorithms

Our AI models, algorithms, and methodologies are proprietary and protected. You may not attempt to extract, reproduce, or reverse engineer our AI systems.

7. Data Privacy and Security

7.1 Privacy Policy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.

7.2 Data Processing

By using our services, you authorize us to process interview recordings, candidate information, and other data using our AI systems. We implement industry-standard security measures to protect your data.

7.3 Data Controller Responsibilities

If you are a data controller under applicable data protection laws (such as GDPR), you are responsible for:

Obtaining necessary consents from candidates
Providing required privacy notices to data subjects
Ensuring lawful processing of personal data
Responding to data subject rights requests
Maintaining records of processing activities

7.4 Security Incidents

We will notify you of any security breach that may affect your data in accordance with applicable laws and our Privacy Policy.

8. Service Availability and Support

8.1 Service Level

We strive to provide reliable service with high availability, but we do not guarantee that our services will be uninterrupted, error-free, or completely secure. We may perform scheduled maintenance that temporarily affects service availability.

8.2 Technical Support

We provide technical support to subscribers based on their subscription plan. Support is available via email and may include additional channels for premium plans.

8.3 Service Modifications

We reserve the right to modify, update, or discontinue features of our services at any time. We will make reasonable efforts to notify you of material changes.

9. Termination

9.1 Termination by You

You may terminate your account at any time by following the cancellation process in your account settings or by contacting our support team. Upon termination:

Your access to the services will cease
You will remain responsible for any outstanding fees
We may delete your data in accordance with our retention policies
No refunds will be provided for unused subscription periods unless required by law

9.2 Termination by Us

We reserve the right to suspend or terminate your account at any time if:

You violate these Terms or our policies
You fail to pay applicable fees
Your use of the service creates security or legal risks
We are required to do so by law
We discontinue the service to all users in your jurisdiction

9.3 Effect of Termination

Upon termination, all licenses granted to you will immediately cease, and you must stop using our services. Provisions that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

10. Warranties and Disclaimers

10.1 AI Assessments Disclaimer

IMPORTANT: Hirevalu’s AI assessments are tools designed to assist in the hiring process, not to replace human judgment. Our AI-generated insights should be used in conjunction with traditional evaluation methods and human oversight. We do not guarantee the accuracy, completeness, or reliability of AI assessments. Final hiring decisions must be made by qualified human evaluators.

10.2 Service Warranty Disclaimer

OUR SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

10.3 No Guarantee of Results

We do not warrant or guarantee that use of our services will result in successful hires, improved recruitment outcomes, or any specific business results.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HIREVALU SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, WHETHER ARISING OUT OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you.

12. Indemnification

You agree to indemnify, defend, and hold harmless Hirevalu, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

Your use or misuse of our services
Your violation of these Terms
Your violation of any rights of another party
Your violation of applicable laws or regulations
Your content or data
Your employment decisions based on our AI assessments

We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

13. Dispute Resolution

13.1 Informal Resolution

Before filing a claim, you agree to try to resolve the dispute informally by contacting us at support@hirevalu.com. We will attempt to resolve the dispute informally within 60 days.

13.2 Arbitration Agreement

If we cannot resolve a dispute informally, you and Hirevalu agree that any dispute arising out of or relating to these Terms or our services will be resolved through binding arbitration, except that either party may seek injunctive relief in court for intellectual property infringement or violation of these Terms.

The arbitration will be conducted by a single arbitrator under the rules of a recognized arbitration association. The arbitrator’s decision will be final and binding.

13.3 Class Action Waiver

YOU AND HIREVALU AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

13.4 Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any legal action not subject to arbitration shall be brought in the courts located in [Your Jurisdiction].

14. Export Control and Compliance

Our services may be subject to export control and trade sanctions laws. You agree to comply with all applicable laws and regulations, including:

Not using our services in countries subject to trade embargoes
Not providing access to individuals or entities on restricted party lists
Not using our services for prohibited end uses
Complying with employment and anti-discrimination laws in your jurisdiction

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and Hirevalu regarding our services.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

15.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms at any time without notice.

15.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, riots, natural disasters, or government actions.

15.6 Notices

We may provide notices to you via email to the address associated with your account or through our service. You agree that electronic notices satisfy any legal communication requirements.

15.7 Amendments

We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through our service. Your continued use of our services after such notification constitutes acceptance of the modified Terms.

16. Contact Information

If you have questions about these Terms of Service, please contact us:

Email: support@hirevalu.com

General Inquiries: info@hirevalu.com

Acknowledgment

BY USING HIREVALU’S SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE OUR SERVICES.

These Terms are effective as of the “Last Updated” date shown above and will remain in effect except with respect to any changes, which will be effective immediately upon being posted.