Privacy Policy | Hirevalu

Last updated: December 25, 2025

1. Introduction

Welcome to Hirevalu (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered interview assessment platform.

By using Hirevalu, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide to Us

Account Information: Name, email address, phone number, company name, and job title when you register for an account
Candidate Information: Names, email addresses, resumes, and responses to interview questions
Interview Data: Audio and video recordings, transcripts, and AI-generated assessments
Payment Information: Billing address and payment card details (processed securely through our payment processors)
Communications: Information you provide when you contact our support team or communicate with us

2.2 Information Collected Automatically

Usage Data: Information about how you access and use our services, including access times, pages viewed, and actions taken
Device Information: IP address, browser type, operating system, device identifiers, and other technical information
Cookies and Tracking: Data collected through cookies, web beacons, and similar technologies (see our Cookie Policy for details)
Performance Data: System diagnostics, crash reports, and performance metrics

2.3 Information from Third Parties

Authentication services (if you sign in through third-party providers)
Payment processors for transaction verification
Business partners and affiliates for service integration

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Delivery

Provide, maintain, and improve our AI-powered interview assessment services
Process and analyze interview recordings using artificial intelligence
Generate candidate evaluation reports and insights
Facilitate communication between recruiters and candidates

3.2 Business Operations

Process payments and manage subscriptions
Respond to customer service requests and support inquiries
Send administrative information, updates, and security alerts
Monitor and analyze usage patterns and trends

3.3 Improvement and Development

Develop new features and enhance existing functionality
Train and improve our AI models and algorithms
Conduct research and analysis to optimize our services
Perform data analytics and generate business intelligence

3.4 Legal and Security

Comply with legal obligations and regulatory requirements
Protect against fraudulent, unauthorized, or illegal activity
Enforce our Terms of Service and other agreements
Protect the rights, property, and safety of Hirevalu, our users, and others

We may share your information in the following circumstances:

We will share your information when you explicitly authorize us to do so.

4.2 Service Providers

We engage trusted third-party service providers to perform functions on our behalf, including:

Cloud hosting and storage providers
Payment processing services
Analytics and data processing services
Customer support platforms
Email and communication services

These service providers have access to your information only to perform specific tasks and are obligated to protect your data.

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change and the choices you may have.

4.4 Legal Requirements

We may disclose your information if required to do so by law or in response to:

Valid legal processes (court orders, subpoenas, search warrants)
Government or regulatory requests
Protecting our legal rights and preventing harm
Investigating potential violations of our policies

4.5 Aggregated and Anonymized Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you for research, marketing, or analytical purposes.

5. Data Security

We implement industry-standard security measures to protect your information:

Encryption: Data is encrypted in transit using TLS/SSL and at rest using AES-256 encryption
Access Controls: Strict authentication and authorization mechanisms limit access to authorized personnel only
Security Monitoring: Continuous monitoring for security threats and vulnerabilities
Regular Audits: Periodic security assessments and penetration testing
Data Backups: Regular backups to prevent data loss
Incident Response: Dedicated team to respond to security incidents

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to using commercially reasonable measures.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Account Data: Retained for the duration of your active account and up to 30 days after account deletion
Interview Data: Retained according to your subscription settings, typically 1–3 years
Payment Information: Retained for tax and accounting purposes as required by law (typically 7 years)
Communications: Customer support records retained for up to 3 years
Anonymized Data: May be retained indefinitely for analytical purposes

You may request deletion of your data at any time, subject to legal and contractual obligations.

7. Your Rights and Choices

7.1 Access and Correction

You have the right to access, review, and correct your personal information. You can update your account information at any time through your account settings.

7.2 Data Portability

You may request a copy of your personal information in a structured, commonly used, machine-readable format.

7.3 Deletion

You may request deletion of your personal information, subject to legal and contractual retention requirements. Please note that deletion may affect your ability to use certain features.

7.4 Opt-Out Rights

Marketing Communications: Unsubscribe from promotional emails via the link in each email
Cookies: Manage cookie preferences through your browser settings (see Cookie Policy)
Analytics: Opt out of certain analytics tracking through your account settings

7.5 Do Not Track

Our services do not currently respond to “Do Not Track” signals from browsers.

7.6 Exercising Your Rights

To exercise any of these rights, please contact us at support@hirevalu.com. We will respond to your request within 30 days.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction.

When we transfer your data internationally, we ensure appropriate safeguards are in place, including:

Standard Contractual Clauses approved by regulatory authorities
Adequacy decisions recognizing equivalent data protection
Binding corporate rules and certifications

By using our services, you consent to the transfer of your information to our facilities and service providers globally.

9. Children’s Privacy

Hirevalu is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will promptly delete it.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@hirevalu.com.

10. Regional Privacy Rights

10.1 European Economic Area (EEA) and United Kingdom

If you are located in the EEA or UK, you have additional rights under GDPR:

Right to object to processing based on legitimate interests
Right to withdraw consent at any time
Right to lodge a complaint with a supervisory authority
Right to restrict processing in certain circumstances

Legal Basis for Processing: We process your data based on consent, contractual necessity, legal obligations, and legitimate interests.

10.2 California Residents (CCPA)

California residents have specific rights under the California Consumer Privacy Act:

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of the sale of personal information (Note: We do not sell personal information)
Right to deletion of personal information
Right to non-discrimination for exercising privacy rights

10.3 Other Jurisdictions

If you reside in other jurisdictions with specific privacy laws, you may have additional rights. Please contact us for more information.

11. Third-Party Links and Services

Our services may contain links to third-party websites, applications, or services. This Privacy Policy does not apply to those third parties. We are not responsible for the privacy practices of external sites or services.

We encourage you to review the privacy policies of any third-party services you access through our platform.

12. AI and Automated Decision-Making

Hirevalu uses artificial intelligence to analyze interview responses and generate candidate assessments. Our AI systems process audio, video, and text data to provide insights to recruiters.

Important Notes:

AI assessments are tools to assist human decision-making, not replace it
Final hiring decisions should always involve human judgment
You have the right to request human review of AI-generated assessments
We continuously work to ensure our AI models are fair and unbiased
We do not use solely automated decision-making for employment decisions

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by:

Posting the updated policy on our website with a new “Last Updated” date
Sending an email notification to registered users
Displaying a prominent notice on our platform

Your continued use of our services after the effective date of the updated Privacy Policy constitutes acceptance of the changes. We encourage you to review this policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@hirevalu.com

We are committed to working with you to resolve any privacy concerns and will respond to all inquiries within 30 days.

15. Acknowledgment

By using Hirevalu, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. Thank you for trusting us with your information.